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Remote workers on oil rigs can now get detailed visual instructions broadcast on Glass, or a comparable product, from an expert 1,000 miles away. Manufacturing workers can pull up relevant information on their smart glasses about the products they’re building without ever having to use their hands. Doctors can get instant access to your medical records without cutting into the amount of doctor patient face time..
A sense of urgency to change your organization, particularly through checklists or other quick fixes, can potentially do more harm than good. An organization primed to change the world in the absence of the capacity that it needs to see that change through will fall short. People with urgency and no skills or tools to be urgent cannot shift your organizational culture or support you to reach important equity goals such as an increased staff of color, more diverse representation on boards and in leadership, and greater retention and feelings of belonging within your current staff.In our work, we know that the best way for organizations to reach their goals and to sustain these outcomes requires a multilayered cultural approach.